![]() ![]() Generative AI Controller, Now Assist for Search, and Now Assist for Virtual Agent build on ServiceNow’s already extensive AI functionality and drive new levels of automation. In Q2, ServiceNow delivered new solutions that will embed generative AI across the Now Platform.Our intelligent platform for end‑to‑end digital transformation uniquely positions us to seize the opportunities in front of us as we continue to deliver durable topline growth and margin expansion on our journey to becoming the defining enterprise software company of the 21st century.” “The better‑together story is resonating with C‑suites driving larger multi‑product deals, as enterprises are looking to consolidate purchasing with strategic platforms like ServiceNow. “Q2 was another strong quarter for ServiceNow as we exceeded the high end of our guidance range for all of our key performance metrics,” said ServiceNow CFO Gina Mastantuono. The company now has 1,724 total customers with more than $1 million in annual contract value ("ACV"), representing 18% year‑over‑year growth in customers. ServiceNow is already seeing our own significant productivity increases with the generative AI solutions we’re releasing to the market, which will rapidly accelerate breakthrough innovation for our customers.”Īs of June 30, 2023, current remaining performance obligations (“cRPO”), contract revenue that will be recognized as revenue in the next 12 months, was $7.20 billion, representing 25% year‑over‑year growth and 24% adjusted for constant currency. “We’re in a powerful new ‘AI world,’ where imagination is the only limit. “ServiceNow results were supercharged by unprecedented demand for our organic innovation,” said ServiceNow Chairman and CEO Bill McDermott. ‑ J‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its second quarter ended June 30, 2023, with subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25% adjusted for constant currency. ServiceNow ended Q2 with 45 customers with more than $20 million in ACV, representing 55% year‑over‑year increase.70 transactions over $1 million in net new ACV in Q2 2023, up 30% year‑over‑year.Current remaining performance obligations of $7.20 billion as of Q2 2023, representing 25% year‑over‑year growth, 24% adjusted for constant currency.Total revenues of $2,150 million in Q2 2023, representing 23% year‑over‑year growth, 22.5% adjusted for constant currency.Subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25% adjusted for constant currency.ServiceNow exceeds guidance across all Q2 2023 topline growth and profitability metrics raises 2023 subscription revenues and operating margin guidance.The system property “ _input_variables” must be set to true in order to enable input variables in subflows. This functionality would be referenced in this catalog item and others as a standard validation on other catalog items that have their own unique workflow, but requiring the same “A” validation on the manager’s name. The return from the subflow would be either “yes” or “no”. Tasks already in process will execute the legacy workflow since it is already in progress.Įxample: A simple catalog item is created with a workflow associated that calls a subflow to return whether a manager’s name begins with the letter “A”. Tasks already in process will execute the current subflow when called unless the subflow is already in execution mode (i.e. Can return a string (or in the form of a Javascript $() style variable).If scratchpad variable is used for receiving a “return code”, it must be initialized before being referenced in the Return Code activity.The workflow scratchpad in the primary workflow is not shared with the subflow and vice versa. ![]() The fields must be mapped into the record for the table the subflow is created.Subflows must be created using the same table as the primary workflow.Subflows are available as workflow activities when creating a primary workflow.Otherwise you can’t tell in the list whether the workflow is a primary or sub. Create the subflow prefaced with “Subflow” in order to distinguish that subflow from a regular workflow.Notes to bear in mind when defining and using subflows: The basics for subflows is documented in this ServiceNow Wiki article. This article attempts to fill in the gaps you can’t get from SN documentation. ServiceNow’s documentation gives the basics on how to create the subflow, but lacks on how to link a subflow to a primary workflow and pass data and return codes back and forth. Subflows are separate workflow activities defined to be executed out of a primary workflow. ![]()
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